Mexican Caribbean. June 8, 2020 – The time has come and we are ready to welcome you back home! We are pleased to announce that our hotels in Cancún-Riviera Maya and Cozumel will open their doors on July 1, 2020, following the guidelines of the Federal and State Government, always looking to preserve the well-being and health of our dear guests, employees and their families against COVID-19.
Committed to offering the best guest experience with worldwide quality and service, we have implemented the #AlwaysCommitted protocol program, consisting of strict guidelines in quality and hygiene processes in our two properties in Riviera Maya and at El Cid La Ceiba Beach Hotel in Cozumel, endorsed by POSICheck (Prevention of the Spread of Infection Audit Protocol) by Cristal, an English world-renowned company for certifying the most important hotel chains around the globe.
In addition to the international certification previously mentioned, our hotels are working on the necessary guidelines to obtain the “Certification in Health Protection and Prevention in Tourist Facilities”, issued by the Quintana Roo Ministry of Tourism SEDETUR, which assesses the following criteria:
Service and operation areas
Lobby
Housekeeping
Cleaning and sanitization of rooms
Laundry
Food and drinks
Groups and conventions
Special areas and services (children’s area, gym, spa, etc.)
Pool areas
Rest areas
Maintenance
Measures and Protection of employees
Training and awareness to employees
Equipment and protection
Health status control
Transportation of employees
Measures to suppliers
Measures for allied companies and transportation allies (taxis or transporters).
The benefits that this certification will bring are the implementation of good practices in health safety, the correct definition of hygiene processes and procedures, the development of sanitary discipline in employees, providing certainty and safety at work, and last but not least, increase the trust and loyalty of our clients.
It is important to highlight that in addition to our resorts in Riviera Maya and Cozumel being endorsed by these important certifications and processes, the World Travel & Tourism Council (WTTC) announced that Cancún and the Mexican Caribbean will be the first destination in America in receiving the “Global Safety Stamp”, due to its hard work on implementing high hygiene and sanitization standards in hotels, airports and tourist attractions which affirms that El Cid Resorts and the destinations are ready to welcome national and international tourists. Welcome back home!
About El Cid Resorts:
Experience the vacation of your dreams at El Cid Resorts, where authentic Mexican hospitality sets the stage for an extraordinary escape. Select from three vibrant destinations – Mazatlán, Cancún/Riviera Maya and Cozumel – each featuring oceanfront accommodations, indulgent spa services and warm friendly service. Enjoy breathtaking Pacific Ocean sunsets and world-class golf courses at our El Cid Mazatlán Resorts. Dive the mysterious Mayan underground rivers at El Cid Resort in Cozumel where you’ll find some of the most beautiful cave and cavern (“cenote”) diving in the world, or snorkel the sparkling Caribbean waters of Puerto Morelos National Reef Park at Hotel Marina El Cid Spa Beach Resort, a pristine threshold on the quieter side of Cancún/Riviera Maya. Whether in search of a México family vacation or a romantic getaway for two, El Cid Resorts provides memorable, one-of-a-kind experiences. For more information, please see: http://www.elcid.com/.
